Local • On-Site • Central Coast NSW

About Tim Tech

Tim Tech is a locally owned, on-site computer repair and IT support service on the Central Coast NSW. With over 20 years of hands-on experience, Tim provides fast, practical solutions for home users and small businesses — without confusing jargon, upselling, or hidden fees. You deal directly with Tim, not a call centre or subcontractor.

Why people choose Tim Tech

  • No Fix, No Pay Guarantee — you only pay when the problem is resolved.
  • Clear pricing — $120 per hour.
  • On-site service — we come to you.
  • Honest advice — practical solutions that make sense.
  • Local reputation matters — your satisfaction comes first.

What Makes Tim Tech Different?

  • You deal directly with the technician doing the work.
  • No franchise overheads or scripted upselling.
  • Clear explanations in plain English.
  • Focused on fixing the actual problem.

Where We Work

Tim Tech covers 245 suburbs across two regions — 151 on the Central Coast and 94 around Lake Macquarie. That runs from Gosford, Erina and Terrigal in the south, up through Wyong and Budgewoi, and across to Belmont, Swansea and Toronto.

That boundary is deliberate. Rather than covering all of Sydney and Newcastle thinly, Tim Tech stays inside an area it can reach the same day — which is what actually matters when your computer has stopped working and you need it back.

How A Visit Works

You call or book online and describe the problem. Tim confirms a time, comes to your home or office, and diagnoses the fault on the spot. Most jobs are finished in the first visit.

When it's done you get a plain-English explanation of what was wrong, what was done about it, and how to avoid it happening again. No jargon, no upsell to something you don't need. On-site visits are $120 per hour with no call-out fee, and under the No Fix No Pay guarantee you only pay when the problem is actually resolved. Pensioner and student discounts apply.

The work splits fairly evenly between home users — often people who just want someone patient who explains things properly — and small businesses that need their systems working without a support contract or a ticket queue.

Our Computer & IT Services

Desktop & laptop repairs
Virus & malware removal
Wi-Fi & network troubleshooting
Email setup & fixes
Data backup & transfers
Printer & device setup

Common Questions

How much experience does Tim have?

Over 20 years of hands-on computer repair and IT support work. You deal with Tim directly — the person diagnosing your problem is the person who fixes it.

Do you come to me?

Yes. Tim Tech is an on-site service, so we come to your home or office rather than asking you to unplug everything and drop it in. Most jobs are finished during that first visit.

Which areas do you cover?

245 suburbs in total — 151 across the Central Coast and 94 around Lake Macquarie, from Gosford, Erina and Terrigal through to Belmont, Swansea and Toronto. If you're not sure whether you're in range, call and ask.

What does it cost?

$120 per hour with no call-out fee, and pensioner and student discounts are available. Under the No Fix No Pay guarantee you only pay when the problem is resolved.

Do you work with businesses as well as home users?

Both. Home users make up a large part of the work, and small businesses use Tim Tech for IT support without needing a contract or a ticket system.

Need help today?

Book an on-site visit and get your tech sorted properly — quickly and professionally.

Local • Independent • No Fix, No Pay • $120/hr • Pensioner & Student Discounts